A community of care, driven by innovation.

What We Do

Infinity Support Services is committed to providing exceptional NDIS support to help you navigate your journey with confidence. Our personalized services are designed to cater to your individual requirements, enabling you to thrive in your everyday life. Let us be your partner in creating a fulfilling and empowered future.

Comfortable, Safe, and Empowering Accommodation

Welcome to a home where independence meets support. Our Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) options are thoughtfully designed to provide a comfortable, secure, and inclusive living environment for people with disability.

Whether you're looking for a vibrant shared home or a quiet more relaxed space, we tailor our support to suit your unique needs, goals, and lifestyle. With 24/7 assistance available, accessible features, and a strong focus on community and choice, we empower you to live life on your own terms.
As a registered NDIS provider, Infinity Support Services offers comprehensive assessment and treatment services designed to promote independence, mobility, comfort, and overall wellbeing for people living with disabilities.

We partner with leading providers of equipment and home modifications, enabling us to meet a broad range of allied health needs under the NDIS.

Our experienced team works with individuals across a wide spectrum of disabilities, including:

Intellectual Disability

Autism Spectrum Disorder

Psychosocial Disabilities

Cerebral Palsy

Spinal Cord Injuries (paraplegia, quadriplegia, hemiplegia)

Down Syndrome

Neurological conditions such as Motor Neurone Disease (MND), Parkinson’s Disease (PD), Multiple Sclerosis (MS), and Alzheimer’s

Acquired Brain Injury (ABI) and Stroke
Get Involved. Stay Connected. Live Meaningfully.

Our Community Access programs support people with disability to build confidence, foster independence, and enjoy meaningful participation in everyday life. Whether it's joining social groups, attending events, learning new skills, or exploring your local area, we're here to help you connect, grow, and thrive.

With personalised support and a focus on your goals and interests, we make it easier for you to be part of your community in ways that matter to you.

Because life is better when you're part of it.
Navigating the NDIS, Together

Our Support Coordination services are here to help you make the most of your NDIS plan. We work alongside you to understand your goals, connect you with the right services, and coordinate supports that suit your lifestyle and needs.

Whether you're new to the NDIS or looking to get more out of your current plan, our experienced team will guide you every step of the way — with transparency, respect, and a focus on your independence.

Your plan. Your goals. Our support.
The Infinity Complex Supported Independent Living (SIL) Program provides specialised accommodation and support for individuals with complex psychosocial disabilities, mental health conditions, behaviours of concern, forensic histories, and high-intensity support needs.

Our program is designed to promote independence, stability, recovery, and improved quality of life within a safe, supportive environment. Guided by person-centred care, trauma-informed practice, Positive Behaviour Support (PBS), and strong clinical governance, we deliver tailored supports that respect individual goals, preferences, and rights.

Infinity’s highly trained support team receives ongoing professional development in mental health, behaviour support, medication management, risk mitigation, safeguarding, and crisis response. Supported by experienced clinical and operational leaders, our staff provide consistent, high-quality care that responds to each participant’s unique needs.

Key Focus Areas

• Building independent living skills and increasing community participation.

• Supporting mental health, wellbeing, and recovery.

• Reducing behaviours of concern through proactive support strategies.

• Improving health outcomes and effective medication management.

• Promoting choice, control, dignity, and human rights.

• Preventing crises, hospital admissions, and tenancy breakdowns.

We work collaboratively with participants, families, support coordinators, allied health professionals, and healthcare providers to ensure supports remain coordinated, effective, and responsive. Through a commitment to quality, safety, and continuous improvement, Infinity Support Services helps participants achieve meaningful outcomes, strengthen their independence, and build fulfilling lives within their communities.

At Infinity, we provide more than accommodation and support. We create pathways to stability, recovery, independence, and opportunity.

Our Impact

in Numbers

Facts & Figures

+5k

Families Helped

Over 5,000 Families Supported

Savings Achieved

in Family Savings

10m

Debt Reduced

Managed in Debt Reduction

Successful Investments

Success Rate on Investments

85%

about us

Guiding

you with compassion,

Always

Unlocking Potential, Creating Possibilities

At Infinity Support Services, we do more than provide support. We empower people to live with greater independence, confidence, and purpose. As a nationally registered NDIS provider, we specialise in supporting individuals with dual disabilities and psychosocial challenges through personalised, goal-focused services.

Why Choose Infinity?

Personalised Support
Every individual is unique, and so is our approach. Whether you require Supported Independent Living (SIL), Individualised Living Options (ILO), community participation, nursing services, allied health supports, or specialist support coordination, we tailor every service to align with your goals, preferences, and lifestyle.

Strength-Based Approach
We focus on strengths, abilities, and possibilities. By building on what you do well, we help you develop new skills, strengthen confidence, and achieve greater independence for long-term success.

Genuine Partnership
You are at the centre of every decision. We work alongside you, providing the guidance, resources, and support needed to make informed choices and achieve meaningful outcomes.

From developing daily living skills and strengthening community connections to achieving greater independence, Infinity Support Services is with you every step of the way. We are also committed to building the future of the disability sector through employment pathways, student placements, mentoring, and professional development opportunities that foster a skilled, compassionate, and sustainable workforce.

Together, let's create a life filled with opportunity, achievement, and choice.

Meet the team

What Our Clients Say

"My sister is withInfinity Support Services and they are absolutely amazing, the team is caring, professional. It's heartwarming to see how much joy and confidence infinity brings into her life. I'm so grateful for everything they do and highly recommend them to any family looking for quality NDIS support."

Youssef Majzoub

"Infinity has been an amazing provider. The team always helps me with my mental health and daily struggles. Always on time, friendly and encouraging in my darkest of times. Thank you to James and team. Your ongoing support means a a lot. Highly recommend to anyone out there struggling with mental health. 10/10"

Luke

"An excellent community mental health provider that supports their clients to set goals. It has been a blessing receiving supports from them for our family member who is showing great signs of recovery. Again thanks to Infinity team."

James

Caz

"Caring and friendly staff that go above and beyond. I feel supported in my recovery and supported to reach my goals."

Leanne

"Staff are helpful and assist me to communicate with others. I feel understood and cared for. Staff help me reach my goals and develop my skills. I've enjoyed rediscovering my hobby's like art and gardening. The team are fantastic at helping me through my recovery."

Mani

"Infinity Support is a supportive and professional organisation with great opportunities for career development. They communicate well and genuinely look after both participants and staff. They recognised my skills and offered me a role that matches my strengths, and I’ve been learning so much since joined. The management team is approachable, easy to talk to, and open to suggestions and feedback which is commendable. A great place to grow your career as well as great place for participants to live their lives to the fullest with the right support at Infinity."

Pam

"I have been employed by Infinity for a short period of time but have found them to a person centred provider who put their participants first. The level of support is above average with a high skill set from support workers who care about the lives and lifestyles of those they support."

Patrick

"Infinity support services, have done a great job looking after my son. I had been looking for a support service that is reliable and good quality.I am more than happy to continue with Infinity support services.Great job James."

Youssef

"My sister is with infinity support healthcare and they are absolutely amazing, the team is caring, professional. It’s heartwarming to see how much joy and confidence infinity brings into her life. I’m so grateful for everything they do and highly recommend them to any family looking for quality NDIS support."

Luke

"Infinity has been an amazing provider.
The team always helps me with my mental health and daily struggles.
Always on time, friendly and encouraging in my darkest of times.
Thank you to James and team. Your ongoing support means a a lot.

Highly recommend to anyone out there struggling with mental health. 10/10"

Our homes

Explore the exceptional range of NDIS Homes we have available for you! Each home is crafted with care to provide a safe, welcoming space that empowers participants.

Our service aims to enhance your independence and well-being. Let us assist you in discovering a home that feels just right, where you can thrive and flourish.

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