Specialist Support Coordination
What is specialist support coordination?
At Infinity, our Specialist Support Coordinators provide high level of support coordination. The focus is on reducing complexity in the participant’s support environment and helping the participant overcome immediate and/or significant barriers in plan implementation.
Our specialist support coordinators can help our participants:
- address complex barriers that affect their access to supports
- design a service plan for their support needs, where appropriate.
Our specialist support coordinator come from multi-disciplinary field of Mental Health Nursing, Occupational Therapist, and Social Worker Background and are qualified and experienced to deliver the expert approach which is needed to address a participant’s complex support needs and/or risks in their environment.
- Our Specialist Support Coordinator can identify and understand the barriers impacting the participant’s ability to access, use and maintain their supports
- Our Specialist Support Coordinator can find and try solutions to address these barriers
- Our Specialist Support Coordinator can establish a process to overcome these barriers, including prioritising factors that need to be addressed first and what supports need to be in place immediately.
Our Specialist Support Coordinators Can Design a service plan for your complex support needs, where appropriate
- ensures all services can work effectively and cohesively together to help a participant to pursue their goals
- establishes processes to enable communication, cooperation and collaboration within the participant’s network of funded and non-funded supports
- helps the participant, their family and carers to resolve issues and unexpected situations
- ensures a consistent delivery of service and access to relevant supports in a crisis or unplanned event.
Once your service plan is designed, our specialist support coordinator can help you the participant and their support network put the service plan into action.
